What’s it like having an AI digital assistant working for your clinic? And what kind of efficiencies can you expect? In this case study, Oaklands Veterinary Hospital in Canada describe why they’re loving their Virtual Vet Nurse,... read more
When choosing an online booking solution for your clinic, it's important to know the technology behind it. Is it a digital form? Is it an app? Or is it powered by AI? As most people would agree: conversational AI is the way of the future.... read more
And the winner is.... Congratulations to James Street Veterinary Centre, who've won our prize draw for a free Virtual Vet Nurse for a year. Thank you to everyone who entered. What's the prize? One lucky clinic will win a Virtual Vet... read more
Most veterinary professionals have a repertoire of routine questions they ask each client (e.g “have you noticed any changes?” “is he eating/drinking normally?”) While these questions are necessary, they are highly repetitive, and they... read more
Having strong cashflow is the lifeblood of any veterinary business. So it's great to know that your Virtual Vet Nurse can help keep those payments flowing in. With the Deposits & Payments workflow, your Virtual Vet Nurse can help clients... read more
Back in 1998, most veterinarians were horrified at the looming prospect of Dr Google. But he/she/they hasn't been all bad, in that it's helpful to have more informed clients. You might say this next-generation of ChatGPT and its cousins (often... read more
Matching your staff resources to fluctuating client demand can be a tricky balance. You might have a frantic Monday morning packed with urgent visits, for instance, then just a trickle of clients booked between 1pm-3pm midweek. If you want... read more
We’re all aware that client conflict and complaints are a major cause of stress among veterinary teams – with sometimes devasting consequences. When workloads are high and teams are under pressure, one negative client comment can have an... read more
There are many vet-client apps in the global marketplace these days – and it’s often assumed that Virtual Vet Nurse is another one. But we’re not...we’re a different species altogether! When you compare the two, you'll see that Virtual... read more
As a veterinarian and business owner, you are always looking for ways to improve the care of pets, the service to your clients, and the performance of your business. One tool that can help with all of these things is an AI-enabled... read more
Take advantage of our ezyVet integration, which allows you to send targeted and personalized conversations to your clients with your Virtual Vet Nurse. Using ezyVet’s contact, animal or clinical record codes, your Virtual Vet Nurse can have... read more
MAKE THE MOST OF YOUR CLINIC THEME MONTH WITH VIRTUAL VET NURSE How many times have you had a great idea for a monthly promotion, only to have it fall flat when things have got busy in the clinic? Client freebies end up sitting unused in the back... read more
Pet owners often don't realise their pet is suffering stress. Vets and vet nurses see stressed animals daily - but your clients may not realise the signs of stress they can look out for. Teach pet owners Your clients can learn about... read more
Our friends over at IndieVets have been promoting YourVetCares a campaign to raise awareness about the mental health of vet professionals. There are a lot of pressures on veterinarians and clinic workers - what can we do together to help reduce... read more
Virtual Vet Nurse founder Steven Merchant was featured in the Institute of Directors magazine in an article about the businesses he has founded, including VVN. Pandemic opportunity Steve explains how he found the Covid lockdown a perfect... read more
Given that your clients are highly likely to be Facebook Messenger users, you may want to add your Virtual Vet Nurse to Messenger as a text chat interface. Integration with Messenger We've already set up an integration with Facebook... read more
Virtual Vet Nurse's digital human, Sophie, and founder, Steve Merchant were featured in Vet Practice Magazine during May 2022. Engaging and empathetic Chatting to a time-poor human may compare poorly with a virtual chat bot. The article... read more
Like most Vet clinics, Diederik and Shanna educate their clients with a monthly educational promotion on the clinic website. April is Arthritis Month. Education topics available All virtual vet nurse chat bots and digital human Sophie... read more
Since launching "Sophie" our digital human who can chat to vet clinic customers on their websites, together with her Virtual Vet Nurse colleagues, they have hit a milestone. 5000 conversations in one month We keep track of all the analytics... read more
