Does your clinic need an extra pair of hands?
What would you like your Virtual Vet Nurse to do? Choose from the following menu of 9 workflows. They're all optional and available as part of your standard subscription (yes, all of this!) The more you ask your Virtual Vet Nurse to do, the better your ROI.
This is a cornerstone workflow of Virtual Vet Nurse*. Your VVN acts as a digital concierge – greeting visitors to your website, and helping them with common front-desk tasks and queries. Learn More
How it works:
*Almost all clinics include this workflow as standard, unless you have very specific practice requirements.
Generate more bookings! Clients can request a booking with you at any time, 24/7, via your Virtual Vet Nurse.(Straight-to-calendar bookings are also available, see #10 below). Learn More
How it works:
Done!
Streamline the whole process of refill requests, by allowing clients to self-order 24/7. They can even scan the barcode on their current meds. This saves everyone’s time, while also improving compliance. Learn More
How it works:
Boost responses and regain lapsed clients by sending ‘conversational’ reminders. Your Virtual Vet Nurse can explain why their pet needs the visit or treatment – then invite them to book. Learn More
How it works:
Streamline the consult and admission process with pre-visit surveys. You’ll have all the key information you need at your fingertips – before the client arrives in clinic! Learn More
How it works:
Your VVN can streamline your follow-up checks – by sending clients a short Q&A survey. They can also can upload photos or videos clips to accompany their answers. Learn More
How it works:
Take the pulse of your client feedback – and generate more 5-star google reviews – with automated client feedback and reviews. Learn More
How it works:
Your Virtual Vet Nurse is a hard-working marketing assistant. Use your VVN to run clinic promotions of all kinds. Eliminate the cost of traditional marketing collateral, and free up your team. Learn More
How it works:
Boost your retail sales, and ensure clients buy from your clinic (not third parties). Your Virtual Vet Nurse can help your clients select, shop and buy products from you. Learn More
How it works:
You can also choose integrated features with your Practice Management Software (PMS), or payment gateway provider. They are available for an additional monthly fee, see our Pricing page.
Allow clients to make PMS-integrated bookings, straight into your clinic calendar. You control all preferences – including available slots, doctors, and appointment types.
How it works:
Automate your recall and revisit reminders using your Virtual Vet Nurse, integrated to your PMS.
How it works:
Your Virtual Vet Nurse can receive any type of payment – from bills, regular payments, or deposits to secure a booking. Integrated with your payment gateway provider (WindCave or First American by Deluxe).
How it works: