Does your clinic need an extra pair of hands?

About Us

Our passion is supporting veterinary teams around the world. We know there are increasing pressures on teams – including staff shortages, increasing costs, and growing client demands.

The dedicated professionals working in veterinary clinics are having to do more, each and every day. At Virtual Vet Nurse, we want to bring ideas and cost-effective technologies to support your team.

Dr Steve Merchant, Founder & CEO

Dr Steve Merchant is a veterinarian with 30+ year’s experience in veterinary-related businesses.

He co-founded and managed Pet Doctors, New Zealand’s largest group of companion animal clinics. He also pioneered a number of technology-related businesses, including an early e-commerce platform.

In 2020, Steve saw the potential for artificial intelligence (AI) technology to support veterinary clinics. Virtual Vet Nurse is built with leading AI conversational chatbot platforms, and has been quickly adopted by clinics throughout Australasia, the UK, USA, Canada and elsewhere.

The Virtual Vet Nurse team continues to work on new enhancements and functionality, including a digital human and vet-curated ChatGPT. This is just the beginning!

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