This requires a human to chat in real-time with each website visitor. It’s relatively expensive and not scalable.
Responds to a set of pre-defined questions, and can only have limited conversations.
Uses artificial intelligence to engage in more conversations, with natural-sounding language. This is Virtual Vet Nurse.
A human-like avatar which responds to customers using both speech and text. This is Digital human Sophie.
Virtual Vet Nurse Solutions
Unlike other digital offerings, your Virtual Vet Nurse will never refer your clients outside of your clinic, or give them a reason not to visit you.
Just the opposite – they’re a loyal and helpful team member who engages, educates and upsells (where appropriate) to your clients.
49% of consumers would rather use a messaging app than a phone call to communicate with a business
80% of queries from customers relate to the same 20 or fewer questions
79% of Millennials are more willing to buy from brands that have a digital customer service portal