When it comes to post-op follow-ups, it's easy to spot best practice. It's having a personalized and thorough conversation with every client, after every procedure, to get an accurate update on how each patient is doing. But how do you make... read more
What’s it like having an AI digital assistant working for your clinic? And what kind of efficiencies can you expect? In this case study, Oaklands Veterinary Hospital in Canada describe why they’re loving their Virtual Vet Nurse,... read more
When choosing an online booking solution for your clinic, it's important to know the technology behind it. Is it a digital form? Is it an app? Or is it powered by AI? As most people would agree: conversational AI is the way of the future.... read more
Most veterinary professionals have a repertoire of routine questions they ask each client (e.g “have you noticed any changes?” “is he eating/drinking normally?”) While these questions are necessary, they are highly repetitive, and they... read more
Having strong cashflow is the lifeblood of any veterinary business. So it's great to know that your Virtual Vet Nurse can help keep those payments flowing in. With the Deposits & Payments workflow, your Virtual Vet Nurse can help clients... read more
Matching your staff resources to fluctuating client demand can be a tricky balance. You might have a frantic Monday morning packed with urgent visits, for instance, then just a trickle of clients booked between 1pm-3pm midweek. If you want... read more
We’re all aware that client conflict and complaints are a major cause of stress among veterinary teams – with sometimes devasting consequences. When workloads are high and teams are under pressure, one negative client comment can have an... read more
Take advantage of our ezyVet integration, which allows you to send targeted and personalized conversations to your clients with your Virtual Vet Nurse. Using ezyVet’s contact, animal or clinical record codes, your Virtual Vet Nurse can have... read more
MAKE THE MOST OF YOUR CLINIC THEME MONTH WITH VIRTUAL VET NURSE How many times have you had a great idea for a monthly promotion, only to have it fall flat when things have got busy in the clinic? Client freebies end up sitting unused in the back... read more
Pet owners often don't realise their pet is suffering stress. Vets and vet nurses see stressed animals daily - but your clients may not realise the signs of stress they can look out for. Teach pet owners Your clients can learn about... read more
Given that your clients are highly likely to be Facebook Messenger users, you may want to add your Virtual Vet Nurse to Messenger as a text chat interface. Integration with Messenger We've already set up an integration with Facebook... read more
