When it comes to post-op follow-ups, it's easy to spot best practice. It's having a personalized and thorough conversation with every client, after every procedure, to get an accurate update on how each patient is doing. But how do you make... read more
Most veterinary professionals have a repertoire of routine questions they ask each client (e.g “have you noticed any changes?” “is he eating/drinking normally?”) While these questions are necessary, they are highly repetitive, and they... read more
